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We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the relevant sections below to direct your communication appropriately. This ensures a faster and more accurate response from our team.

Before contacting us, please carefully read the sections outlining what we can and cannot assist with. This will help clarify our role as an independent review and affiliate website.

Who We Are (Independent Review Site)

Spinko is an independent online gambling review and affiliate website. Our primary purpose is to provide unbiased reviews, comparisons, and information about various online casinos and sportsbooks. We help players make informed decisions by offering detailed insights into different brands, their offerings, and user experiences.

It is crucial to understand that Spinko is NOT an online casino or sportsbook operator. We do not operate any gambling platforms, hold player accounts, manage funds, process transactions, or offer any form of direct gambling services. We are not affiliated with any specific casino beyond our role as an independent reviewer and affiliate partner.

What We Can Help With

As an independent review site, Spinko can assist with the following types of inquiries:

  • Feedback on Our Reviews: If you have comments, suggestions, or believe there are inaccuracies in any of our published reviews or articles.
  • Content Corrections: For reporting factual errors, outdated information, or broken links on our website.
  • Partnership and Advertising Inquiries: For potential collaborations, advertising opportunities, or business development discussions related to our review platform.
  • General Website Questions: If you have questions about the functionality, content, or general purpose of the Spinko website.
  • Media Inquiries: For journalists or media outlets seeking information or interviews related to online gambling trends and reviews.

What We Cannot Help With

Due to our independent status, Spinko cannot assist with any issues directly related to individual player accounts or operations of specific online casinos or sportsbooks. We do not have access to player data, nor do we have the authority to intervene in disputes between players and operators.

Please do not contact us regarding:

  • Your personal casino account details.
  • Specific deposit or withdrawal problems.
  • Bonus claims or wagering requirements.
  • Game fairness or technical issues with a particular game.
  • Account verification (KYC) processes.
  • Customer support for any online casino or sportsbook.
  • Requests for refunds, payouts, or account closures.

For any of these issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that can access your account information and resolve operational matters.

Account, Deposit and Withdrawal Issues

Spinko reiterates that we are not a casino operator. We do not manage player accounts, handle deposits, process withdrawals, or facilitate any financial transactions. We also do not have access to any player's personal information, account history, or transaction records with any online casino or sportsbook.

If you are experiencing problems with your account, deposits, withdrawals, bonus claims, or any other operational aspect of an online gambling site, you must contact that site's customer support directly. They typically offer multiple contact methods, such as live chat, email, or telephone, which can be found on their respective websites. Only the operator can address and resolve these types of concerns.

For all legal inquiries pertaining to Spinko, our website, or our operations as an independent review and affiliate platform, please direct your correspondence to the following email address:

legal@

This includes matters related to our terms of service, privacy policy, regulatory compliance, or any other legal concerns. Please provide a clear and detailed description of your inquiry to ensure an efficient review by our legal team.

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or intellectual property, please send a formal DMCA (Digital Millennium Copyright Act) takedown notice to our designated agent.

Your notice should include:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send all DMCA and copyright takedown notices to:

dmca@

Responsible Gambling Resources

Spinko is committed to promoting responsible gambling practices. While we do not offer direct support for gambling addiction or related issues, we strongly encourage anyone struggling with gambling to seek professional help. We provide information and links to reputable organizations that offer support and resources.

If you or someone you know needs help, please consult organizations dedicated to responsible gambling. These resources can provide confidential advice, support, and tools for managing gambling habits. Our website may contain links to such organizations, but we are not equipped to provide direct counseling or intervention.

Response Times

We endeavor to respond to all legitimate inquiries within a reasonable timeframe. Our typical response time for general inquiries and feedback is between 2-5 business days. Legal and DMCA inquiries may require a more extensive review process and could take longer.

Please note that inquiries falling under "What We Cannot Help With" will not receive a direct response, as we will direct you to contact the relevant casino operator instead.